Forums » General Caching » How To? » Magellan Tough Case iTouch/iPhone
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Joined: Jun 21, 2005 Posts: 7 Location: N.Vancouver
Posted: Fri Dec 31, 2010 12:32 pm Post subject: Re: Magellan Tough Case iTouch/iPhone
Ok here is an update. For any of you thinking on buying this product for Geocaching DO NOT BUY!!! I repeat DO NOT BUY THIS PRODUCT!!
After several hours, yes you read that correctly hours, on the phone with Magellan and getting the run around we finally were told that the Toughcase is NOT compatible with the Geocaching app for iPhone/iTouch's.
Not only that but once you receive the Toughcase you will be required to spend more money on Magellan app's through iTunes to Maps. These maps are not Geocache friendly either.
Now personally I think this is Flagrant false advertising as the tough case was advertised ON THE GEOCACHE HOMPAGE and yet is NOT compatible with the geocaching app. When this was brought up to Magellan they had no comment.
We had a heck of a time trying to get a refund and they even refused to pay us back for our expedited delivery of 2 days (it actually came in 7) and then wanted us to pay 50$ to ship it BACK to them for the refund.
All in all I am going to say we are extremely displeased is Magellan as a company and with Geocaching.com for allowing this false advertising pretense.
Sorry for long post but just thought anyone considering this should be aware of what they are buying.
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