CCBot/2.0 (http://commoncrawl.org/faq/) British Columbia Geocaching Association —» Forums —» Regional —» Fraser Valley —» Wack Area Board
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Forums —» Regional —» Fraser Valley —» Wack Area Board
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Wack Area Board

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Love Bugs



Joined: Jul 26, 2004
Posts: 61
Location: Langley

PostPosted: Sat May 31, 2008 7:41 pm    Post subject: Wack Area Board Reply with quote

The Wack Area Board went down this evening due to a fire at the data centre, were the board is hosted. as far as I know at this time the server was not damaged and the tech team is working on getting the site back up and running. We are still around and will continue to serve the valley. Just be patient while the techies do thier magic.

Bug

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Work is for those that don't cache or fish
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Love Bugs



Joined: Jul 26, 2004
Posts: 61
Location: Langley

PostPosted: Sat May 31, 2008 8:20 pm    Post subject: Re: Wack Area Board Reply with quote

THe latest from our host site:

"This evening at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.

We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.

This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.

We are in the process of communicating with all affected customers. we are planning to post updates every hour via our forum and in our customer portal. Our interactive voice response system is updating customers as well.

There is no impact in any of our other five data centers.

I am sorry that this accident has occurred and I apologize for the impact. "

_________________
Work is for those that don't cache or fish
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Love Bugs



Joined: Jul 26, 2004
Posts: 61
Location: Langley

PostPosted: Tue Jun 03, 2008 7:39 am    Post subject: Re: Wack Area Board Reply with quote

The board is back up and running, everthing has been restored. Thanks to the techs at Proboards for the fast repairs.

Bug

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